About FHAVI
A founder-led technical and operations partner for ecommerce businesses
What we do
Technical implementation and reliable operational support
Running a dropshipping business means dealing with platform policies, supplier data, store development, customer service and a steady stream of small technical problems. Most merchants end up coordinating several freelancers, or doing it all themselves.
FHAVI offers one coordinated provider instead. You can hire us for a single, specific problem, or outsource several ongoing operations — with each piece of work clearly scoped, priced and reported.
- Merchant Center & Product FeedsFind and correct the website, policy and product-data issues behind suspensions, disapprovals and limited Shopping visibility.
- Shopify & Website DevelopmentStore builds, redesigns, migrations and ongoing technical maintenance for Shopify and other ecommerce platforms.
- Product & Catalog ManagementProduct uploads, listing quality, collections and documented product research, handled to a consistent standard.
- Ecommerce Operations & Virtual AssistantsOrder administration, supplier follow-ups, fulfillment exceptions and customer support, run from written procedures.
- Growth, Marketing & AutomationGoogle Ads, analytics, email automation, technical SEO, conversion optimization and practical AI-assisted workflows.
How work is delivered
The right people for each type of work
Founder-led implementation and client management
Scoping, technical implementation and quality review are led by the founder. You deal directly with the person responsible for your work.
Specialist contractors for complex technical work
When a project needs specialist skills — advanced theme development, migrations or tracking — contractors work under FHAVI's scope, procedures and review.
Virtual assistants for repeatable operations
Order administration, catalog upkeep and customer support are handled by trained assistants working from documented procedures for your store.
Working principles
Process-driven, with clear communication
Scope before work
Deliverables, limits, timing and price are agreed in writing before any chargeable work begins.
Stated limits
Every service and package has clear boundaries. No monthly plan includes unlimited work.
Honesty about platforms
Google, Shopify and other platforms make their own decisions. We are clear about what we control and what we don't.
Minimum necessary access
We work through staff or collaborator accounts with only the permissions a task needs.
Quality control
Checklists and review steps for repeatable work, so results stay consistent month to month.
Documented changes
Technical changes are recorded, and monthly clients receive regular reports on completed work.
Who we work with
Merchants at every stage
- New dropshipping entrepreneurs launching their first store
- Existing Shopify store owners
- Established ecommerce businesses needing technical support
- Merchants with Google Merchant Center problems
- Store owners outsourcing product catalog management
- Ecommerce entrepreneurs who need virtual assistants
- Multi-store operators seeking ongoing technical and operational support
Working with international clients
We work remotely with merchants in the United States, the United Kingdom, Canada and Europe. Prices are quoted in US dollars.
Communication is in English and mainly by email, with video calls arranged when they're useful. Monthly clients receive written reports, so progress is visible whatever your time zone.
Contact: md@fhavi.com
Let's talk about your store
Tell us what you're working on. If we're not the right fit for the work, we'll say so.
Prefer email? Write to md@fhavi.com