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FHAVI

Shopify & Website Development

Monthly Shopify maintenance for the small fixes that keep piling up

Broken sections after an app update, a banner that needs changing, a notification that stopped sending — small issues add up. FHAVI's maintenance plans give you a monthly allowance of technical time and a contact who already knows your store.

The problem

Small issues, real costs

Most stores don't need a developer every day, but they do need one when something breaks. Without a regular contact, minor problems wait for weeks or get patched in ways that cause new ones.

A maintenance plan gives you a defined amount of work each month, regular checks and a record of every change.

Who this service is for

  • Shopify store owners without an in-house developer
  • Stores that frequently update banners, pages and promotions
  • Merchants using several apps that occasionally conflict

Problems we address

Common store maintenance issues we work on

  • Theme sections broken after app installs or updates
  • Content and banner changes that take too long
  • Leftover code from uninstalled apps
  • Broken links, missing images and display bugs
  • Theme updates that nobody has reviewed

Deliverables

What the work includes

The exact deliverables for your project are confirmed in your written scope.
  • Monthly technical allowance

    An agreed number of hours each month for fixes and small changes.

  • Monthly health check

    A review of key pages, notifications, broken links and visible display problems.

  • Theme and app troubleshooting

    Diagnosis of conflicts and errors, with fixes or clear recommendations.

  • Content updates

    Banners, pages, navigation and promotional changes.

  • Theme backups

    A duplicate of your theme before any significant change.

  • Change log

    A monthly summary of the work completed.

Scope

What's included — and what isn't

Clear boundaries keep projects on budget and avoid surprises.

Included

  • The monthly hour allowance stated in your plan
  • Requests submitted by email and handled within agreed working hours
  • Minor fixes and content updates

Not included

  • New features, redesigns and large builds, which are quoted separately
  • Emergency or 24/7 response
  • Paid apps and theme licences
  • Rolling over unused hours, unless agreed in writing

Pricing

Store Maintenance pricing

Starting prices in USD. Third-party costs such as apps, subscriptions and ad spend are excluded unless agreed.
Shopify Store Maintenance starting prices
ServiceStarting price
Store maintenanceMonthly$79–$199/month
Speed optimizationOne-time$99–$299
See pricing for all services

Related packages

Fixed-price packages that include this type of work, with stated limits.

Engagement process

How we work on this service

  1. Step 1: Onboarding

    We review your store, theme, apps and any current issues.

  2. Step 2: Agree the allowance

    We confirm your monthly hours and how requests are submitted.

  3. Step 3: Monthly work

    Requests are handled in priority order within your allowance.

  4. Step 4: Monthly summary

    You receive a summary of completed work and any recommendations.

FAQ

Store Maintenance questions

More answers on our FAQ page.
What counts as maintenance?
Fixes, small changes, content updates and troubleshooting. New features and redesigns are quoted separately, so your allowance stays available for upkeep.
What happens if I need more hours in a month?
We'll tell you before any additional work starts and confirm the cost. Nothing extra is billed without your approval.
Do unused hours roll over?
Not by default — hours are a monthly allowance. If your workload varies, we can agree a different arrangement in writing.
Is this an emergency support service?
No. Maintenance plans cover planned upkeep and fixes during agreed working hours. Response expectations are set out in your agreement.

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Hand over the small fixes

Tell us about your store and the kinds of changes you usually need each month.

Prefer email? Write to md@fhavi.com